There are some instances when our technicians are able to use GuruConnect Remote Maintenance, without you ever having to bring it in or having a technician come on site. Using GuruConnect, our technicians can remotely support your computer. This way, rather than trying to describe an issue to a customer service agent, our technicians are able to see exactly what you see, and can help fix problems without you having to lift a finger. Our experienced technicians will often spot problems that customers weren’t even aware they had, allowing us to solve multiple problems with a single remote session, saving you money and time.
Remote Maintenance – Tucson
GuruConnect Remote Maintenance is a service unique to Arizona Computer Guru and it’s included in both Guru Protection Services plans. These services are often mentioned on our weekly radio show, The Computer Guru Radio Show. In addition to being incredibly convenient for our customers, it’s also a great way to prevent viruses, infections and Malware before you get them. Our professional technicians can provide numerous sources of support to ensure your computer system is safe. We can provide free remote support, virus protection, malware protection, managed updates, priority ticket handling, and discounted service rates for Guru Protection Services and Guru Protection Services Professional plan members. GPS Pro can take the guess-work out of budgeting when it comes to IT Support and Services. Give us a call today for more information on any of the many great services we provide, whether in Tucson, or anywhere in the world.
If you’d like to have the support of a Computer Guru on your machine without ever having to leave the house, opt in today! Call or come in and we’ll get you set up with Remote Maintenance for all of your systems, and your business networks with GPS Pro*.
*Your computer must be able to access the internet to download our GuruConnect remote management tools. Your computer must be able to stay connected throughout the process. Your user must have administrative privileges on your computer or you must have access to administrative credentials. It is recommended that your computer be connected to the internet with an Ethernet cable rather than wireless connectivity, and if it’s a laptop be connected to a power source.